Job Description
This is a remote position.
Top Line Trucking is seeking a reliable, organized, and motivated Remote Truck Dispatcher to coordinate daily operations between drivers, brokers, customers, and management. The dispatcher will be responsible for finding and coordinating freight, scheduling pickups and deliveries, communicating with drivers, tracking shipments, and helping ensure loads are completed safely and on time.
The ideal candidate has strong communication skills, excellent attention to detail, and the ability to work independently in a fast-paced trucking environment.
Coordinate daily schedules and assignments for truck drivers.
Search for and secure available freight loads through brokers, load boards, and company contacts.
Negotiate rates and review load details with brokers and customers.
Schedule pickup and delivery appointments.
Communicate consistently with drivers throughout each shipment.
Track trucks and shipments from pickup through delivery.
Monitor delays, route changes, weather, and other issues affecting deliveries.
Provide brokers and customers with timely shipment updates.
Collect and organize rate confirmations, bills of lading, proof of delivery, and other transportation documents.
Maintain accurate dispatch and shipment records.
Work closely with management to maximize truck utilization and reduce empty miles.
Help resolve transportation, scheduling, and customer-service issues.
Ensure drivers have the information and documentation needed to complete assigned loads.
Follow company policies and applicable transportation regulations.
Previous trucking, dispatching, logistics, or transportation experience preferred.
Strong verbal and written communication skills.
Excellent organizational and time-management skills.
Ability to multitask and prioritize work in a fast-paced environment.
Strong problem-solving and decision-making abilities.
Comfortable communicating with drivers, brokers, customers, and vendors.
Basic computer proficiency and ability to learn dispatch/TMS software.
Familiarity with load boards and transportation terminology is preferred.
Strong attention to detail.
Ability to work independently while maintaining consistent communication with the operations team.
1+ year of truck dispatching or logistics experience.
Experience with DAT, Truck stop, or other freight load boards.
Knowledge of FMCSA/DOT regulations.
Experience with transportation management systems (TMS).
Experience negotiating freight rates.
Knowledge of common U.S. freight lanes and trucking markets.
1+ year of trucking, dispatch, logistics, or transportation experience preferred.
Knowledge of freight dispatching and load scheduling.
Experience with load boards such as DAT or Truck stop preferred.
Strong knowledge of U.S. trucking routes and freight lanes.
Excellent communication and negotiation skills.
Ability to communicate professionally with drivers, brokers, and customers.
Strong organizational and time-management skills.
Ability to multitask in a fast-paced environment.
Strong problem-solving and decision-making skills.
Basic computer skills and familiarity with email, spreadsheets, and transportation software.
Ability to maintain accurate dispatch and shipment records.
Knowledge of DOT/FMCSA regulations is preferred.
Reliable high-speed internet and a computer for remote work.
Ability to work independently and remain responsive during scheduled hours.
Competitive hourly pay
Performance-based bonuses or commissions
Remote work / work-from-home flexibility
Paid training and onboarding
Flexible scheduling options
Paid time off (PTO)
Paid holidays
Health, dental, and vision insurance
401(k) or retirement savings plan
Opportunities for advancement
Ongoing professional development
Employee referral bonuses
Company-provided dispatch software and tools
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