Job Description

Description

POSITION SUMMARY

The Veterinary Assistant supports the veterinary care team in providing safe, compassionate, and efficient care for patients throughout their visit or stay. This role assists with examinations, diagnostics, treatments, procedures, patient handling, laboratory work, and recovery while helping maintain a clean, organized, and well-prepared clinical environment. Through attentive patient care, strong teamwork, and attention to detail, the Veterinary Assistant helps create a positive experience for patients and clients while supporting the effectiveness of the care team. This individual contributes by anticipating needs, maintaining high standards of safety and cleanliness, communicating observations, and helping ensure patients receive thoughtful care throughout every stage of their veterinary experience.

KEY RESPONSIBILITIES

Patient Care and Medical Support Support patient care during examinations, diagnostics, treatments, and procedures Safely handle, hold, and restrain patients during examinations, treatments, and other procedures Assist with patient preparation, recovery, monitoring, feeding, weighing, and exercise for hospitalized or boarding pets Observe and communicate changes in patient behavior, condition, or overall health to the appropriate care team members Help ensure patients remain comfortable, safe, and appropriately cared for throughout their visit or stay Laboratory and Clinical Support Assist with laboratory procedures by preparing and handling blood, urine, fecal, and other diagnostic samples under appropriate supervision Support diagnostic and treatment-related tasks to help the veterinary team provide accurate and timely patient care Prepare supplies, equipment, and treatment areas to ensure the care team is ready to provide effective patient care Clinic Environment and Safety Maintain organized and ready-to-use examination, treatment, hospitalization, and surgical areas Clean and disinfect cages, examination tables, treatment surfaces, and other clinical areas in accordance with established protocols Clean, prepare, and sterilize medical instruments and equipment as required Follow established protocols for infection control, safety, sanitation, and patient handling Client and Team Support Collaborate with the veterinary care team to support coordinated, compassionate patient care Contribute to a welcoming experience for pets and clients by helping make veterinary visits comfortable and less stressful Support front-desk and administrative functions as needed, including answering phones, scheduling appointments, and maintaining accurate patient records Communicate effectively with team members to support continuity of care and a well-coordinated client and patient experience Growth and Professional Development Participate in paid on-the-job training designed to build knowledge and clinical competency Benefit from professional mentorship and coaching from experienced members of the veterinary care team Develop and expand clinical skills through hands-on experience and ongoing learning opportunities Take on additional responsibilities and pursue opportunities for professional advancement as skills, knowledge, and experience develop

CANDIDATE PROFILE

The ideal candidate is a positive, compassionate and dependable individual who takes pride in providing excellent patient care and supporting the veterinary care team. This individual is eager to learn, committed to professional growth, and motivated to work in an environment where curiosity, kindness, and commitment are recognized and rewarded with opportunities to develop new skills and advance professionally. The successful candidate will demonstrate: Genuine passion for animal care and a commitment to compassionate, attentive patient care Strong teamwork and collaboration skills; ability to work confidently with the hospital team Dependability, accountability, and a strong work ethic Attention to detail and the ability to follow established clinical, safety, and sanitation protocols Effective communication skills, including the ability to share observations, ask questions, and receive feedback The ability to remain calm, organized, and attentive in a fast-paced clinical environment Curiosity and a willingness to learn, develop new skills and embrace guidance and feedback A proactive, service-oriented approach to supporting patients, clients, and team members Requirements Two + years of experience in the veterinary field. Team work mentality Ability to handle the physical nature of the work with animals #J-18808-Ljbffr True Vet Heartland PLLC

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